1. Introduction
55jj ("we", "the platform", "us") takes the privacy of its users seriously. This Privacy Policy applies to all users who register an account, access the platform through the website at 55jj.fun, or use the 55jj mobile app. It covers how we handle your personal information at every stage — from the moment you create an account to the point where you close it.
We collect only the data that is genuinely needed to run the platform and serve you properly. We do not sell your personal information to third parties, and we do not share it with anyone except the service providers required to process payments, verify your identity and prevent fraud — all of which are covered in detail in this policy.
By registering on 55jj, you confirm that you have read this Privacy Policy and consent to your personal information being collected and used as described here. This policy should be read alongside the Terms and Conditions, which govern your overall use of the platform.
Plain summary: 55jj collects what it needs to run your account and process your PKR transactions. It keeps that data secure, does not sell it, and gives you the ability to request access to or deletion of your records.
2. Data We Collect
The personal information collected by 55jj falls into the following categories:
Account Registration Data
- Full name as it appears on your CNIC or other government-issued ID.
- Mobile number used for registration and account verification.
- Email address linked to your account.
- Date of birth, used for age verification to enforce the 18+ access requirement.
- Username and encrypted password (passwords are never stored in plain text).
Identity Verification (KYC) Data
- CNIC number and a copy of your CNIC (front and back) submitted during KYC verification.
- Selfie or video verification image in cases where additional identity confirmation is requested.
- Proof of payment method ownership (e.g., screenshot of JazzCash or Easypaisa wallet showing registered name and number).
Financial and Transaction Data
- Deposit amounts, dates and payment method references for each transaction.
- Withdrawal requests, amounts processed and destination account references.
- Betting history — markets bet on, stakes placed, outcomes and winnings.
- Bonus usage history and wagering progress against bonus conditions.
Technical and Usage Data
- IP address and approximate location derived from it.
- Device type, operating system and browser version.
- Pages visited within the platform, session duration and navigation patterns.
- App version in use and crash or error logs from the 55jj mobile app.
| Data Category | Examples | Required For |
|---|---|---|
| Registration | Name, mobile, email, DOB | Account creation |
| KYC / Identity | CNIC, selfie, proof of payment | Withdrawal processing |
| Financial | Deposits, withdrawals, bets | Transaction management |
| Technical | IP address, device, session | Security, fraud prevention |
| Cookies | Session tokens, preferences | Platform functionality |
3. How We Collect Your Data
55jj collects personal data through the following means:
- Directly from you — when you fill in the registration form, submit KYC documents, make a deposit, place a bet or contact support.
- Automatically — technical data is collected automatically when you load the website or app, including your IP address, device details and session activity.
- Through payment processors — when you initiate a JazzCash, Easypaisa or bank transfer transaction, the payment processor confirms transaction details that are logged against your account.
- Through KYC providers — if third-party identity verification services are used to assist with document verification, data exchanged with them is limited to what is necessary for that verification.
55jj does not purchase data about you from data brokers or third-party marketing lists. All data held about you was either given by you directly or generated through your activity on the platform.
4. How We Use Your Data
Your data is used only for the purposes listed below. We do not use your personal information for any purpose unrelated to running your 55jj account and the associated services.
- Account management: Creating and maintaining your account, verifying your identity, resetting passwords and managing account settings.
- Processing transactions: Handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and card payments.
- Bet settlement: Recording and settling your sports bets, live casino activity and other wagering on the platform.
- Fraud prevention and security: Detecting unusual login patterns, flagging potential account sharing, identifying suspicious transaction behaviour and investigating any reported security concerns.
- Bonus and promotion management: Tracking wagering progress against bonus conditions and applying relevant promotional offers to eligible accounts.
- Customer support: Using your account history and transaction records to assist when you contact support with a query or dispute.
- Platform improvement: Analysing aggregated, anonymised usage data to understand how the platform is used and where improvements are needed.
- Regulatory compliance: Retaining financial transaction records in line with standard record-keeping requirements for online platforms.
55jj does not use your personal data for selling advertising, building marketing profiles to sell to third parties, or any purpose outside of the direct operation of your account and platform services.
6. Payment Data and PKR Transactions
All financial transactions on 55jj are denominated in Pakistani Rupees and processed through Pakistani payment infrastructure. This means your transaction data stays within local payment networks rather than being routed through international processors.
55jj stores transaction reference numbers, amounts, timestamps and the payment method category (e.g., JazzCash, Easypaisa, bank) for each deposit and withdrawal. Full mobile wallet account numbers or bank account details are not stored in the 55jj system beyond what is visible to you in your account transaction history.
Payment data is used for the following purposes:
- Processing your withdrawal to the correct account.
- Matching incoming deposits to your 55jj wallet correctly.
- Resolving any discrepancies or missing transaction queries raised with support.
- Fraud detection — identifying unusual deposit-withdrawal patterns that may indicate account misuse.
- Maintaining financial records in line with standard platform record-keeping practices.
7. Cookies and Local Storage
55jj uses cookies and browser local storage to make the platform function properly. Cookies are small data files stored by your browser when you visit the platform. They are used for the following purposes:
- Session cookies: Keep you logged in during your current session. These expire when you close your browser or log out.
- Preference cookies: Remember your language, display settings and other platform preferences between sessions.
- Security cookies: Help identify your session as legitimate and detect cookie-hijacking attempts.
- Analytics: Anonymised data about which pages are visited and how long sessions last, used purely for internal platform improvement purposes. No personally identifiable information is included in analytics data.
You can disable cookies through your browser settings, but doing so may prevent some platform features from working correctly — in particular, you may not be able to stay logged in between pages. For the app, local storage functions similarly to cookies and is required for the app to operate normally.
8. Data Security
55jj applies the following security measures to protect your personal data:
- SSL (TLS) encryption on all data transmitted between your browser or app and the 55jj platform — everything you submit to the platform travels over an encrypted connection.
- Passwords are stored using one-way cryptographic hashing. No one at 55jj can read your password, and it will never be transmitted back to you or shared with support.
- KYC documents are stored in encrypted form with restricted access limited to the team members who need to review them for verification purposes.
- Access to production systems containing user data is restricted to authorised personnel only, with access logs maintained.
- Regular internal reviews of security controls and infrastructure to identify and address vulnerabilities.
While these measures significantly reduce risk, no internet-connected system can guarantee absolute security. If you suspect your 55jj account has been accessed without your authorisation, contact support immediately via live chat so the team can investigate and secure your account.
Important: 55jj support staff will never ask for your password. If you receive a message — whether by chat, email or any other channel — requesting your password or full CNIC details, treat it as a phishing attempt and report it to the real support team.
9. Data Retention
55jj retains personal data for as long as your account is active and for a period afterwards as required for financial record-keeping and dispute resolution purposes.
- Active accounts: All data associated with your account is retained while your account remains open and in active use.
- Closed accounts: Transaction records, bet history and KYC documents are retained for a minimum period following account closure. This is standard practice for online financial platforms to allow dispute resolution and comply with record-keeping norms.
- KYC documents: Identity documents submitted for verification are retained for the period your account is active and a standard period after closure. They are not retained indefinitely once the minimum required period has passed.
- Inactive accounts: Accounts that have had no activity for an extended period may be subject to a data review process, and you may be contacted to confirm whether you wish to retain your account.
When data is no longer required under the retention schedule, it is securely deleted or anonymised so that it can no longer be connected to you as an individual.